Patient Resources

Financial assistance

No one is denied medically necessary care due to inability to pay. There are options to ensure affordable access to essential health services for everyone.

Financial Assistance Documents

What you need to know about financial assistance

Atlantic Health guarantees that patients receive essential health care services regardless of their ability to pay. Financial assistance is available through a variety of programs to low-income, uninsured and underinsured patients who do not otherwise have the ability to pay all or part of their hospital bills. To take advantage of any available federal or state financial assistance program, you must apply through the financial counseling department. The financial counselor will explain the requirements for each program and determine your eligibility.

Financial assistance and discounts are available only for necessary hospital care. Some services such as physician fees, anesthesiology fees, radiology interpretation, and outpatient prescriptions are separate from hospital charges and may not be eligible for financial assistance through Atlantic Health.

If you have questions, or if you would like to complete an application, please call 1-833-899-0028.

Financial Assistance Information

Charity assistance application requirements

To complete a financial assistance application, you will need the following:

Proper patient and family identification documents, such as:

Driver’s license
Social security card
Alien registry card
Birth certificate
Paycheck stub
Passport
Visa

Provide proof of gross income with one of the following:

Actual gross income for the 12 months immediately preceding services
Actual gross income for the three months immediately preceding services
Actual gross income for the month immediately preceding services

Proof of assets as of the date of service, including items readily convertible into cash, such as:

Stocks
Bonds
IRAs
CDs
Checking and savings accounts
Equity in a non-primary residence

Proof of New Jersey residency as of the date of service (emergency care may be an exception). Acceptable documents include:

Driver’s license
Utility bill
Federal income tax return
State income tax return
Lease

Eligibility requirements

Discounted care

Uninsured patients who are NJ residents with family gross income below 500 percent of the federal poverty level will be eligible to receive discounted care. Documentation requirements for discounted care are the same as charity care except that the individual and family asset thresholds shall not apply.